Dear Customer,
Congratulations on your new authentic Italian leather bag. Our warranty will cover you for one year concerning all the metal parts, locks, and handles of the bag. However, it is your responsibility to treat our certified leather to the best of your capabilities. The warranty does not cover leather damage where the bag has been treated inappropriately.
Here are a few tips on how to maintain your bag in the best possible way, to ensure it lasts you a lifetime:
1. Avoid direct contact with the sun or heavy rain.
2. Do not use hard chemicals to clean the bag; instead, use a microfiber cloth.
3. Do not overload your bag as that could impact and deform the original shape of the bag.
4. When you don’t use it, put away the bag neatly in a box or in a safe place away from direct sunlight or humidity, in its original Clamori fabric bag (to avoid dust).
In the case of damage to the bag, we do offer a full repair service. Do not hesitate to contact us to get a free quote.
Clamori di Firenze 1955